English Reviews (Reviews Total Language : 10 reviews)
“Unbelievably rude reception!”
From the moment we entered there was a tall waiter (Japanese guy) who sounded a bit off! He showed us a table and immediately told us that we all have to order at least one drink with the food! We were shocked by the bad attitude but we said ok and started looking at the menu. When he came back to t...ake order, two of us said their drinks and when they wanted to order food, he said that we can't order that type of food unless everyone orders it (It was kind of Nabe style) and not all of us wanted to eat oyster. We said Ok, then please wait and let us think again. As soon as he left the table, our friends said that they don't want to eat there, because first they don't like the waiter's attitude and second they can't order their desired food. We stood up to leave but the same guy came to us aggressively and told us that we can't leave because we are already seated and he has taken an order for two drinks!!! We were really shocked because we told him to hold it and wait. and besides it took only 30 seconds since then and he didn't bring anything to our table. After this we were sure that we want to leave, but he blocked our way!! it was really scary, we were like 3 girls and one guy and our guy was trying to talk to him calmly! Finally he opened the way, saying a swear word in English!! It was an unbelievably shocking experience given the level of customer service in Japan!
Visited September 2017