English Reviews (Reviews Total Language : 7 reviews)
““Hungry and Disappointed””
We had been to the restaurant in 2012 as it was close to our hotel and decided to re-visit it again as we quite liked their food and had good service before. Upon arriving there and asking for a table (in Japanese), we were told by their rather rude manager that the whole restaurant was full. I ...was surprised as I could only see a table or two that was occupied with no more than three or four customers in total and there were plenty of empty tables. I then tried to pop my head in to see further behind whether I was mistaken about the emptiness of the restaurant at which point the manager stood right in front of me to block my view. When I mentioned to him that the restaurant was not full and in fact had plenty of tables, he changed his story and said that all the tables were reserved. We left very disappointed as it was clear that they did not want to serve us as we had non-Japanese people (My sister's family are Asian American) in our group. If their reason for refusal was based on our group size (there were 4 adults and 4 children) then we would have been fine with it. However to be blatant about the racial discrimination (clearly they didn't refuse us because they thought we couldn’t speak or understand the language as my sister and I are Japanese) was unacceptable leaving me a need to write this review about this restaurant.
Visited October 2013