Notice of service termination of "GURUNAVI Reservation Support(050-2018-1384)"
  • Thank you for using “GURUNAVI Reservation Support”.
    This service will be terminated on Friday, March 27, 2020.
    Reservation is possible until March 28 (Sat).
    * Please use the chat reservation for subsequent reservations.

    ■ Restaurant Reservation New Application call End Date
    March 27, 2020 (Fri)

    ■ Last Reservable date
    March 28, 2020 (Sat)

    In the future, we will continue to improve our services to our customers.
    Thank you for your understanding and continued use of this site.
GURUNAVI Reservation Support

Weekdays 10:00 a.m. - 7:00 p.m. (Japan Time)

Reservation Process
  • STEP 1
    Please tell us about your reservation request.
  • STEP 2
    We will verify your email address by sending you an email.
  • STEP 3
    We will check seat availability with the restaurant.
  • STEP 4
    We will send you an email with the result of your reservation request.

Requested Information

Your personal information
* Your name, phone number, and email address
Your accommodation details
* Hotel name and phone number
* Check-in and check-out dates
* Booking name
If you stay at an apartment through a room rental website such as Airbnb, we require the following information.
* Your host's name and phone number
* Check-in and check-out dates
* Booking name
If you are currently living in Japan, we require your Japanese mobile phone number.

Restaurant Information

  • * Restaurant name and phone number
  • * Reservation date and time (plus alternative date and time)
  • * Number of guests
  • * Are there any children in your group? (If so, please let us know their ages)
  • * Does anyone in your group speak Japanese? (For communication purposes)
  • * Does anyone in your group have any food allergies?
  • * Any special requests? (seats, birthday requests, etc.)
Reservation Policy
  • - Please note that certain restaurants do not accept reservations through our service.
  • - If you wish to change or cancel your reservation, please either call the restaurant directly or contact us by the specified cancellation deadline.
  • - GURUNAVI Reservation Support is closed every Saturday, Sunday and National Holidays.
  • - Please understand that customers are responsible for all telephone charges incurred during the reservation process.
GURUNAVI Reservation Support

Book with GURUNAVI English Support

050-2018-1384 (+81-50-2018-1384)

Please understand that this number cannot respond to inquiries regarding online reservations.
We apologize for the inconvenience.

Restaurant Reservation FAQ

Weekdays 10:00 a.m. - 7:00 p.m. (Japan Time)
* GURUNAVI Reservation Support is a service for restaurant reservations provided by Gurunavi, Inc.