TONY ROMA'SRoppongi

Late afternoon on a hot Sunday, wanted to revisit a haunt of mine from decades ago on this holiday. After watching sport at a pub up the road, had to give it a try. Well, time has not stood still and it has certainly not improved what was vibrant and exciting venue, and frankly it was a huuuuge ...disappointment. Then menu lacks variety and options, and the staff by Japanese standards were unprofessional and brusque. We played safe and ordered ribs, not wanting to overorder for a couple of oldies and got the small 3 ribs and ordered different sides; the green beans and the baked potato. Food came with coleslaw, an apology for a dish in a tiny bowl of 2 forkfuls. The beans were soggy and smothered in garlic. The potato.......well......Japan doesn't do potatoes well at the best of times, but this thing was only 3/4 cooked and there was zilch seasoning and what butter there was would have fit on a 100 yen coin. Don't even think about there being sour cream. The ribs were good, but hey, if they can't get those right, then they truly would be gone by now. Ribs aren't hard to cook. As for the wine..........I don't drink water, but wish I had. Yes, we went for the ribs, but it's about the whole experience. I'm not giving it a 1 as that would mean it was inedible or the staff were rude, neither of which apply, but it really was awful and a 2 flatters it.

Visited July 2023

I have not been at Tony Roma in Tokyo for many years, but the service and the food is still very, very nice. On top of this it is not so expensive.

Visited April 2019

Tony Roma's is a popular name when it comes to baby back ribs barbecue. Located in Minato City, Roponggi, right in the heart of Tokyo, this restaurant serves authentic American food. The baby back ribs they're serving is tender, juicy, and has just the right amount of smoke in each bite. Not to ment...ion the price is so right and leaves you feeling satisfied.

Visited April 2019

Wife and I were in Roppongi and stumbled into this resto. Walked in, ordered the "world famous" ribs. Wifey ordered some salad with fried chicken wings. Wife's orders were quite OK, except for the chicken wings having too much sauce to it. My ribs were less than OK. I could not believe Tony Roma's r...ibs could be so bad. The sauce is too sour, unflavourful and meat has no taste. Only the sauce gave some taste to the meat on the ribs but that also spoilt by bad lousy sauce. There are so many places with good tasty ribs. Any amateur also can make better ribs than them.

Visited September 2018

It is the problem and nightmare of all Franchise owners, the quality control and level of commitment to their image and reputation by the franchisee. After a good experience at Tony Roma's Kobe, my wife and I decided to try to Tokyo one at Roppongi. We did not stay long. And judging from the " cro...wd" one other table during lunch time, we were not the only ones having our problems with the place. My wife ordered a sirloin, I ordered a filet. We got some horror quality bread while we waited. When served, the waitress, friendly but completely clueless served the filet to my wife and the sirloin to me. With the side dishes inverted on the plate as well. No big deal, we thought, as we explained the orders were the other way around but then the waitress kept insisting the sirloin was filet and vice versa. Pretty bad in any restaurant but when you advertise yourselves as " steakhouse specialist " just plain embarrassing. When the waitress finally admitted the mistake she wanted us the change the side dishes on our plates. Service ? So, we left. They tried to make us pay for the food we did not eat and service we did not get, finally made us pay for a beer I had a sip from and my wife's oolong tea she did not touch at all. Some quality control might be in order here, or just hang a plate outside saying " we serve meat, take what you get , shut up and pay "

Visited August 2017