Reviews List
English Reviews (Reviews Total Language : 228 reviews)
“Birthday lunch”
Excellent food. Extraordinary health and safety measures to avoid spreading of Covid-19 with innovative technology like the vinyl gloves automatic machine supplier. Very good service. A place to come back.
Visited October 2020
“Could have gone elsewhere and been much happier...don't waste your money.”
I decided to splurge and go to a "really good place", so I searched the net for such. The Brazilian BBQ place? Or how about the place I haven't tried near my new house...husband and wife French food place...2,700 yen for dinner. No, I'll splurge and go for the 6,800 yen buffet at a fancy hotel......"Kitchen Stadium", roast beef with mashed potatoes, Parmesan pasta (oh, looked so good in the picture)...not going to eat lunch..hold out for dinner. Anyway, long story short, I was very disappointed. Hardly any mashed potatoes (truly, half a spoonful on the plate), the pasta, though prepared in front of you up at the so-called Kitchen Stadium (a round kitchen inside the buffet area, had no cheese taste at all. There was a weird cheese fondue area where you were supposed to boil your own radish, spinach, or lettuce (!) and then put cheese sauce on it. The dessert was poor. Nothing fresh. A soft ice cream machine at which the young man gave you a small dish of soft ice cream and you could put some sprinkles on it. The coffee was terrible...weak...you know, when you put a small amount of cream in it and it goes white...weak, flavorless. I got depressed after about 40 minutes into the 2-hour thing. I had really wanted to take my wife somewhere special. I will never go there again and would never recommend it to anyone. I truly cannot believe any good review of this place. I usually give places the benefit of the doubt, but I would give it a 1.5 if I could. Oh, and there was a hair in one of the cups we used. On a positive note, the atmosphere was nice, with a nice view of the ferris wheel. 13,600 yen for two of us could have been spent elsewhere (see any of my other reviews). Don't go...you won't enjoy it. Yokohama has too many other places that are better.
Visited February 2019
“Left”
Don't know if this actually counts as a review since we didn't even sit down. Used to come here often when it was Pan Pacific, made the mistake of trying it again shortly after a week of superb dining experiences in Dubai. Booked ahead since it was a family celebration; turned up; place half empty; ...given worst possible table; asked to be moved; offered second worst possible table. Told all the other tables were taken (as if 20 or 30 other groups had specified exactly where they wanted to sit and we, upon booking, hadn't been given this opportunity). Asked to see manager. Not even a hint of any apology. Rude, incompetent, unfriendly, unsmiling, uncooperative, unwelcoming, maladroit. Food might just be lovely, though. Have our table - we won't be back.
Visited August 2017
“Good quality cuisine ”
Used to go quite often when it was Pan Pacific but visited once when changed to Tokyu and it didn't quite cut the mustard. Decided to give it another go and was a worthwhile experience. Great carbonara, pizza and Roast Beef. The other hot dishes were European and very tasty.
Visited August 2017
“Nothing great ”
I went there for a quick lunch and after reading review on trip advisor I was interested but the buffet spread and food taste was not up to my taste preference. It's on level 2 of Tokyo Bay Yokohama hotel and reasonably priced some 3600 JPY for buffet lunch. It's not a place where I will go again.
Visited May 2017