ハードロックカフェ

I visited here for lunch. It was not too busy inside which was good. As I was looking at the memorabilia around the walls, the manager spoke to me and pointed out some of their prized exhibits (from Michael Jackson and Prince). That was a nice touch. The wait staff all spoke very good English. The m...enu is pretty much the same everywhere which is good. The food was ok, the service and ambience was first class.

October 2025に訪問

We always make a point of visiting the Hard Rock Cafe when travelling, and the Tokyo branch certainly did not disappoint. From the moment we arrived, we were warmly welcomed by very friendly hosts who immediately set the tone for a pleasant evening. The food was exceptional. The steak was of the hi...ghest quality and prepared perfectly, while my son thoroughly enjoyed his tacos, which he described as very tasty and satisfying. The overall dining experience was both enjoyable and memorable. What made the evening truly extraordinary was the unexpected privilege of witnessing Daisy×Daisy, a J-pop star, launch a new album during our visit. The atmosphere was electric, and it added an unforgettable dimension to our time at the cafe. Hard Rock Cafe Tokyo delivered on every level—great food, warm hospitality, and a once-in-a-lifetime experience. Highly recommended for anyone visiting Tokyo.

September 2025に訪問

Superb. Wonderful staff, very attentive and couldn’t do enough to help. Sang the YMCA as a restaurant,what’s not to like. Special shout out to James Lin Poh Chong, a wonderful gesture of a free desert as it was our honeymoon and even gave us a picture and a nice card, little details go a long way.... Thank you again!!! Would happily return, 10/10

August 2025に訪問

I came to purchase some pins but I ended up purchasing a lot more. I even bought the letterman’s jacket. The staff were fun and friendly at the store. They even had a stamp for me to add to my travel journal. I also ended up having lunch at the cafe. I had the Tokyo burger. I think my waiter was Bri...tish but he spoke fluent Japanese—he was friendly and helpful. He helped me navigate my way to the HRC Ueno Eki.

June 2025に訪問

We went to Hard Rock Cafe to have some food that is not Japanese and to experience something that we have at home. The food was good, the service was okay and we left feeling satisfied with the food. However, with the payment side of things, I would never recommend anyone go to this restaurant f...or the following reasons. There is a hidden service charge for you to eat there - we were a table of 2 people, which at home in the U.K. for us, service for a table of 2 often never exists. When provided with the bill, it stated to pay at the table. When asked for payment. The waitress asked for my card, walked off with it and charged the bill herself without bringing back a card machine or asking how I wanted to pay. The amount charged was also higher than on the bill because they requested it to be paid in GBP instead of YEN which should have been checked with me first. I believe this to be poor customer service and left feeling annoyed. After my card was charged, the waitress did not bring my card back to me immediately. I could see I was charged as the amount came up on my banking app. Again, this makes me feel unsafe about my card being used like that and not being returned after this was done for an extra 5-10 minutes. Really disappointed with this, no where else in Japan has had a payment system at all like this.

April 2025に訪問