口コミ一覧

英語で投稿された口コミ(全言語の口コミ件数:48 件)
“A very underwhelming experience”
With so many amazing places to eat in Kyoto I would not recommend Kinobu. Our reservation was initially made by our hotel concierge for 12.30, pushed back on our request to 13.30 - and accepted by the restaurant. We arrived early at 13.10. The lady who served us was kind and hospitable. However, o...ur meal was extremely rushed. At one point, we were still eating our sushi when our stew arrived, and we were still eating our stew when our barracuda arrived. We had three courses on the table at the same time. I do not think this is acceptable at any restaurant, but certainly not one with a Michelin star. We asked our server if we could have five minutes before the next course. Very soon after, our next course arrived. There was no time to sit and enjoy and let our food settle before we were required to eat the next course. We then asked our server again for a 10 minute break. This was quite awkward because she then told us that the kitchen closes at 15.00. We did not come to a ramen restaurant to eat quickly and leave. If there was not enough time for us to enjoy our menu, we should have been told at the time when we booked. Instead we felt very rushed, were not able to enjoy our food, and felt pressurised to leave the restaurant soon after we had finished. In fact, we were almost chased out! This was not the private dining Michelin meal that we had been hoping to enjoy. There were some other issues:- - none of the dishes stood out or were memorable, the food was just fine - there was very limited explanation of the dishes, just the main ingredients. When eating at a Michelin restaurant where people from all over the world come, I thought perhaps we could have received an English menu with some more detailed explanation of the food we were eating, even if run from Google translate - we received one dish of barracuda with some lotus root and sweet potato. The barracuda lacked flavour and was dry and not pleasant to eat - At the end when we received the bill, there were taxes, 15% service and another item in addition to pay. This was also not clear when we booked, or on the website Overall, we felt as though we paid more than expected (over JPY 25,000 per person with one drink each) for an experience that was very disappointing. When raising the above directly with the restaurant they refused to make amends and blamed our experience on the hotel concierge for not checking the kitchen opening times - a very sad lack of accountability and care over customer feedback.
October 2024に訪問
“You have to try it once...”
But I could not stop thinking what I could have done with the money spent here. It is an experience and you are served in by a member of staff very meticulously, but it was not miles ahead of many other meals that had cost between a tenth and twenty percent what we paid for this experience. It will ...be a memory of Japan, but I’m sure there are other ways of experiencing the same at a fraction of the cost. I simply can’t justify the cost.
February 2018に訪問
“Ok”
A small restaurant that service value for money food. Service is good except for their limited English ability. Good value place.
August 2017に訪問
“Excellent Dining”
As part of a National Geographic Photo Expedition, our group had the pleasure of dining at Kinobu. The food and service were excellent.
April 2017に訪問
“Great service”
We planned to be here for dinner and we barely made it, we were the last customers to arrive. We've been walking all day and for sure we weren't dressed properly for this place. This was our last chance to try Kyo-ryori dinner and they made sure of the cost ¥15,600, about $150 dollars a person for ...a 7-course dinner. They put us on a private extra large room for a party of possibly 20 people, we were just 3 of us. Anyway, the servers were very polite and helpful explaining each plate, all the plates were very small and mostly sea food related. Personally was not a big fan of half of what they served and my 18 year old daughter wasn't either. My husband ended up eating all what we did not eat. Although, the people were very very nice, we wasted good money on that.
September 2016に訪問