FORTUNE GARDEN KYOTO

We visited Fortune Garden Kyoto with family and friends and were immediately struck by how beautiful the place looked—the ambiance is truly lovely, and the live music added a special charm to the evening. While most of the food was enjoyable, the service left much to be desired. Things moved slowly..., and there was a noticeable lack of attentiveness that took away from the overall experience. One of our main dishes didn’t quite meet expectations, and unfortunately, the response we received from the staff was far from the courteous service we've come to associate with Japan. It felt as though the staff was in a hurry to wind down for the night, which was disappointing, especially after such a beautiful introduction. Overall, it was a mixed experience—great atmosphere but not matched by the level of hospitality or consistency in food. With a little more care and attention, this place could really shine.

July 2025に訪問

Food came in separate batches and not together. For the prices it’s certainly not a fine dine experience. They had a jazz band and the beef both were was good. Fish undercooked and different plates had completely different portions - my son got a finger size portion and finally ate a Bolognese at 7.../11. They refused to acknowledge / apologize for anything. Also they will push you for a 8 pm reservation and last order will be 9pm. I would say - there are a 1000 places in Kyoto that you can go to. My vote - DONT GO. Ash ツ

July 2025に訪問

A wonderful oasis in a busy tourist spot. Catering for a gluten free customer and providing Omi steak, which melts in the mouth. Superb drinks too. This restaurant, with an open kitchen, offered a perfect romantic evening, with great service and smooth ambiance.

April 2025に訪問

Exquisite food and immaculate service. Loved everything about this restaurant from the cherry blossom ceiling courtyard to the great food and service. We enjoyed the Italian wines as an excellent foil for the delicate, beautifully presented food. On the way out, check out the koi pond.

April 2025に訪問

Very nice location mid Kyoto. And it is possible to have a table inside and also outside in a small garden, if the weather permits. The bamboo garden is beautifull. the service is also good - except when you need to make a complaint. We were two - one had Babette Steak and the other Nanzan Loin stea...k. And simply: It was terrible. The meat was filled with tendons and it was impossible to chew. In particular the Nanzan loin was terrible. When complaining the staff just smiled and pretended not to understand what was the problem. When we asked to talk to a Manager he just smiled and took no further notice! There were many japanese guests (locals I think) so unfortunately we left with a feeling that the tourist visitors are served what's left. Really a poor experience. So conclusion: Don't go there for their meat selection!!

September 2024に訪問