ONODERANamikidori

I had a pleasant lunch here yesterday with my family. The food was excellent and the service was good. However, I would like to offer some constructive feedback regarding billing transparency. It would be helpful if 天ぷら 銀座おのでら 東銀座店 made it explicitly clear on their reservation platform and in confi...rmation emails that additional charges are applied beyond the quoted total reservation amount (which already included the 10% consumption tax) Specifically, a mandatory 10% service charge (サービス料) and a rounding-up charge (端数丸め) were added at the time of settling the bill. While the actual monetary amount of these charges is small, the principle is what matters. True omotenashi relies on transparency; guests should not be surprised by extra costs that weren't disclosed during the booking process. I hope the management considers updating their communication to reflect the final price more accurately. 昨日、家族とのランチで利用させていただきました。お料理は絶品で、接客も大変素晴らしかったです。 ただ、お会計の透明性について、あえて建設的なフィードバックをさせていただきます。予約プラットフォームや予約確定メールにおいて、提示された総額（消費税10%込）以外に追加料金が発生することを、より明確に記載していただきたいと感じました。 具体的には、会計時に10%のサービス料と、端数丸めによる調整が加算されていました。加算された金額自体は少額ですが、これは「おもてなし」のあり方に関わる大切な問題だと考えます。真のおもてなしには透明性が不可欠であり、予約段階で知らされていない追加料金を最後に提示されるのは、ゲストとして少々戸惑いを感じてしまいます。 今後、最終的な支払い金額がより正確に伝わるよう、案内を改善していただけることを願っております。

Visited May 2026

Visited with my 10-year-old son for the omakase dinner course (¥24,200 per person, ~¥60,000 total with drinks and service charge). Let me be clear: this is a tempura restaurant, so of course everything is deep-fried. That is on me for not researching enough. However, at this price level I expected ...extraordinary ingredients, creative composition, and a genuine omakase experience that takes you on a journey. What we got: – Every single dish was fried. No variety in technique whatsoever. – Courses like a single piece of asparagus felt like filler between the main pieces. – The shrimp was good, the crab was fine. But nothing was exceptional or memorable. – For ¥60,000, I expected Wagyu, premium uni, live seafood – not a drawn-out meal of modest fried vegetables. The service was polished and the room is beautiful. But value for money? Far below what you'd expect from a one-Michelin-star restaurant at this price point. There are far better omakase experiences in Ginza for the same money. Would not return.

Visited May 2026

An amazing experience to sit and watch the chef prepare each tempura. I tend not to eat fried food because it feels heavy, but this wasn't. Every bite was so delicate, light, and crispy. Lots of vegetables and seafood. As others have mentioned, the staff are wonderful, and the chef explains each d...ish and which dips to use (or not).

Visited December 2025

We enjoyed a great diner here at the recommendation of the concierge at the Ritz Carlton Tokyo. The ingredients were fresh and seasonal, the chef was precise and personable, and the seating put us right in front of everything. We really enjoyed the process as the chef prepped and cooked each bite ...in the omakase service. The chef instructed us on how best to enjoy each bite making the experience much more enjoyable. We hope to be back soon!

Visited March 2024

Made a reservation for tempura lunch on a very hot day in September. On arrival we found the air conditioning perfectly refreshing and the service attentive right from the start. Had a delicious tempura lunch here - each piece was amazing, not greasy. The beautifully prepared and sourced ingredien...ts were the stars. The price to food ratio was excellent. I will also say that we received elegant and perfect service during this meal. The woman who waited on us spoke english and took great care of us. The chef also carefully explained each piece with recommendations for salt/tempura sauce. I also loved the gorgeous tea cup with the relief design and fall leaves. Will absolutley return to dine here again!

Visited September 2023