English Reviews (Reviews Total Language : 23 reviews)
“EXCELLENT pizza, but must improve customer relations.”
We went in for after dinner drinks and LOTS of pizza. These guys do know how to make EXCELLENT pizza. The pizza master lady is superb - and only by their menu, when they separate red pizzas and white pizzas in different sections, one can tell they know their craft. But it doesn't get the five stars ...because of a very annoying attitude. When we ask for a little bit more honey, they go out for it and return with the alert that we must pay for extra honey. This is absolutely ridiculous. If we needed more it means the initial portion was not enough. Moreover, we are drinking a lot of wine and eating lots of their pizzas. Use common sense and do not annoy us with irritating alerts. I know it's correct to inform, but with good customers this service should be a compliment. We all at the table agreed that with this type of attitude we could really have stood up, paid for the bill and left. It's just that the pizza was too good.
Visited February 2020
“Best Italian in Nagano”
The food is always excellent here! The staff are super helpful and helped us to customize our meal. (We don't speak Japanese but we am living in Nagano this year). I have been there multiple times. The pizza is more Italian than "American" which I think is a plus. And they have a very reas...onable selection of good wine, some at very affordable prices. This is my favorite place to go for Italian food in Nagano of the places I have tried so far. Highly recommended.
Visited October 2019
“Good, fresh ingredients”
Not quite what Europeans expect in pizza (cheese is not a default topping) but the crust is delicious, the ingredients fresh and good and the atmosphere friendly. Service is typical Japanese efficiency and politeness.
Visited June 2019
“Delicious and quick”
went down one night when I was looking for a quick bite, didn't know what to expect but the food was delicious, the waiters were quick and helped out as much as they could.
Visited April 2019
“Fantastic food but????”
Don’t caterer to western people. That’s fine but what a tremendous time trying to order food. We finally ordered and waiter repeated the order. He tried but with zero understanding of English extremely tough. I would say try it but order off the English menu but don’t try and explain anything as the...y don’t speak English at all. I give it 5 stars only because the food was great
Visited May 2019