BEER＆CAFE BERG ルミネエスト新宿店

*Xenophobic place. I have English review down below Japanese. 3人で夜10時頃ビールを飲みに行きました。 食事と飲み物はいい感じで色々IPAを飲めるのは面白いです。 ★1の理由はお店の一部の客層とお店の接客が外国人に対して非常に差別的だからです。 まず前提として、私達3人の人種はバラバラで3人の間の共用語は英語です。初来店で注文の内容をレジ前で相談していました。 何を注文するか迷いながら話していると、レジ前にあるソファ席の、おそらく常連客?と思われる年配の男性客が「Be quiet!」と英語で一喝。決してヒステリックに叫んだり...するような声色ではありませんでしたが、威圧的な印象で周りの席をしんとさせるには十分な声量でした。 私達は日本語も話せるので、日本語で謝るとその男性客は日本語で返答されるのを予期していなかったようで驚いた様子。店内テーブルに設置された「大声で話すことを控えてください」という内容を含んだ掲示物を指摘して静かにするよう述べてきました。 こちらはメニューの内容に興奮していたかもしれませんが、仲間内での会話はせいぜい30秒、長くても入店から1分以内。「少し過剰では?」と思いましたが、その場はこちらが謝罪を述べることでことは収まりました。 その後写真の食事とビールを楽しんでいると、バーカウンター内で上記の顛末を見ていた、白髪混じりで眼鏡を掛けた5,60代のスタッフさん（雰囲気的に当時のシフト責任者?）が、バーカウンター前から5ｍ程離れた私達のいた店内立ち飲みスペースへいらして、「話すときはマスクを付けて、大声では話さないでください」と伝えに来られました。 この時私達が気づいたのは、明らかに他のグループのお客様は、口に食べ物を運んでいるタイミングでなくてもマスクを付けず会話をし、声のボリュームにも極端な差はなかったということです。 この時点で私達は「さっきのおそらく常連客?が私達に対して注意するようお店に告げ口したんじゃないか」という疑いを持ちました。 仮に該当の客からでなくても、周りもお酒が入って盛り上がっているなか、なぜ私達だけをお店のスタッフさんは注意しに来たのか?という不信感が強い印象でした。 結果的には非常に差別的な対応を受けたという感想でしかありません。二度と行くことはないし、外国人や日本人の知り合いにこのお店を勧めることは決してないです。 Three of us went for a beer around 10pm. Their food and drinks are OK and fun to try out variety of IPAs. The reason for 1star is that some of their customer and the service of the restaurant is very discriminatory towards foreign customers. First of all, the three of us have different ethnic backgrounds and English is the common language among the three of us. It was our first visit to the restaurant and we were discussing our order in front of the cash register. As we were discussing what to order, an older man, probably a regular customer, who was sitting on the couch table in front of the cash register, said "Be quiet!" He never shouted hysterically, but it was loud enough to make the surrounding seats quiet. We speak Japanese as well, so when we apologized in Japanese, the male customer seemed surprised, as if he had not expected a response in Japanese. He pointed out a notice on a table in the restaurant that said, "Please refrain from talking loudly," and asked us to be quiet. I may have been excited about their menu since it was first time visiting, but our conversation went for 30 seconds or 1minute at the most after entering the restaurant. I thought, "Isn't that a little excessive?", but the matter was settled by our apology. After that, while I was enjoying the food and beer in the picture, a staff member in his 50's or 60's with gray hair and glasses (could be he was the person in charge at that time?), who had been watching the above incident, came to the standing bar area about 5 meters away from the bar counter and told us to "wear masks when talking and not to talk loudly". What we noticed at this point was that the other group of customers were obviously talking without masks, even if they were not at the time of bringing food to their mouths, and there was no extreme difference in the volume of their voices. At this point, we suspected that "that customer was the one who asked the restaurant to complain to us". Even if it was not the same customer, why did the staff of the restaurant come to warn us only when everyone else around us was also drinking and having a good time/conversation with alcohol influence? I had a strong impression of disbelief. As a result, I can only say that we were treated in a very discriminatory manner. (I'd even say they are xenofobic )I will never go there again and will never recommend this restaurant to any of my foreign or Japanese friends.

April 2023に訪問

This tiny place was voted the Time Out Love Local Awards 2022 in May 2022. This is a unique, magnetic place where many regular customers support in the face of adversaries, whether covid or landlord asking them to leave. The ambience is odd. It is an experience. Wherever you look it is filled with... things or words without logic. The ceiling is low, there are no windows, thank God smoking is no longer permitted. This place is free of corporate visual merchandizing guidelines. The set breakfast is mere 3 Euro. The pricing is set up for repeat visits. As you sip coffee, you can reach their newsletter (in Japanese) which layout feels like a school newspaper. Behind all what they write, sell and create is huge passion and love... And pride in doing a small business in their own way. If you want to experience, a Japanese retro cafe supported by hard core fan place, pay a visit.

July 2022に訪問

This shop is located in Shinjuku Station. It was very popular and the shops were crowded. I ate a hot dog and it was very delicious. I understand why it is so popular.

February 2020に訪問

Great little spot for a cheap breakfast at the train station. You won't see any foreigners here. Only drawback is that the place is tiny and full of smokers.

January 2020に訪問

My wife and I ate breakfast at Berg this morning. It's a small smokey restaurant that's bustling with locals and the odd tourist. The breakfast was very basic, think small piece of bacon, toast, egg and a scoop of potatoe salad with some ok coffee. I noticed a few people having breakfast beers, over...all worth a look if your in the area.

November 2019に訪問