口コミ一覧
英語で投稿された口コミ(全言語の口コミ件数:291 件)
“Sadly 2 star.”
It’s rare for us to leave a negative review, but this was very disappointing—especially at around $700 US for three people. We ordered a bottle of champagne, a martini, and a glass of red wine. The service was friendly, though not particularly attentive. The booth seating felt awkward, with tables ...(built in and unmoveable) set too far from the seats, making it uncomfortable to dine. We’re not short, so it’s hard to imagine how others would find it. The lighting was also quite dim, making the menu difficult to read. In hindsight, it may have been our mistake choosing a steakhouse in Japan. Rather than offering something uniquely Japanese, it felt like it was trying to replicate an American-style steakhouse experience similar to Ruth’s Chris. Unfortunately, the food did not meet expectations. The white asparagus soup lacked flavor, the steaks were mediocre, and one was undercooked even after being sent back. The potatoes were also underwhelming and tasteless. Overall, not the experience we had hoped for.
April 2026に訪問
“Smooth and Enjoyable Lunch Experience”
I visited The Oak Door at Grand Hyatt Tokyo for a family lunch ahead of our wedding, and it was a very pleasant experience. The service was smooth and attentive throughout without ever feeling overbearing, which we really appreciated for a relaxed gathering. The burger lunch set was also excellent—w...ell-prepared, satisfying, and a great choice for a casual but quality meal. Many thanks to the team for making the occasion easy and enjoyable. We look forward to visiting again. (Special thanks to Sam and Riyad for their thoughtful service.)
March 2026に訪問
“What happened to this great bar?”
So sad to see what has happened to one of the best bars in Tokyo. Poor service, no atmosphere and therefore no customers, what has the management done to this great bar?
November 2025に訪問
“Best steakhouse experience!”
F1 Hokkaido sirloin - medium rare, very tender and flavorful. Staff records all steak temperatures with wireless thermometers- Wow! Grilled sea bream- buttery texture, delicate taste Scallops- tender and tasty, 3 pieces per person from pre fixe menu Chilled corn soup- mildly sweet Creamy spinach- ex...cellent, less creamy than some recipes Japanese mushrooms- very nice Mango pavlova- unique and refreshing Staff- multilingual, super friendly Atmosphere- refined, elegant but welcoming Price- tremendous value for quality of food and experience
August 2025に訪問
“A Lovely Brunch and Excellent Thanksgiving Dinner Spot”
So this is a combined occasion review. My first visit to Oak Door was with my partner on Thanksgiving. The appetizer spread was delicious, and one could order extra helpings of sides if one so wished. The turkey was decent, but my only critique is that I wish they had asked if I preferred white m...eat or dark meat, as I felt that they gave me a larger helping of dark meat and I really don’t care for dark meat that much. The service was excellent throughout the dinner, from the overall attentiveness to the attention to detail. For an extra 5,500 yen one may also add the drink course which I highly recommend. It was an excellent Thanksgiving dinner, and even if you’re not from the U.S., I would recommend giving it a try if you’re in Tokyo during around the holidays for the overall experience and ambiance. I enjoyed the Thanksgiving dinner so much that my colleague and I decided to go back to try the Oak Door’s famous brunch. All-in-all, it was very good. Basically you get unlimited appetizers, which are actually pretty generous in portion, and then you choose a main course as well as dessert. For my main I ordered the fish (which I believe was seabass?), and my colleague ordered the burger and fries. My fish was good, although cold have used a little more flavor, but given that I had filled up on champagne and appetizers I didn’t have much room for a larger main course. I tried a bit of the burger which was honestly too well done for my taste (and I generally prefer my burgers more well done than I would eat a steak). Free flow drinks are included for 90 minutes as well, which is a good deal, but the service this day was not nearly as attentive as my Thanksgiving dinner experience and more than one point we had to get a manager to come over to take our order. All the staff were extremely polite and even apologetic, but it wasn’t as good as Thanksgiving – not sure if they were short staffed or what, but the service could have been better. Overall, we still enjoyed it and I would definitely go back. The atmosphere is also very elegant, you definitely feel like you’re eating in an upscale dining establishment as should be the case given the premier address of the Grand Hyatt Roppongi.
December 2024に訪問